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You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your Order is going to, but also the name of its recipient. We cannot be liable for the delivery of your Order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

Please note that delivery of your Order may take longer during sale or other busy periods, but you will be notified if this is the case.

Deliveries within the UK

All parcels will be delivered using standard delivery and will require a signature on delivery. Shipping costs for your purchase can be found at checkout.

Items are usually delivered within 5 working days, Monday to Friday, 7.30am – 6pm. Some couriers may deliver slightly earlier or later.

Couriers we use for standard deliveries include Royal Mail, UPS and DPD


International Delivery

You may request international delivery of your Order. For the purposes of these Terms and Conditions, we consider “international delivery” to relate to the delivery of your Order to a country outside of the UK. You may select the international delivery option at the end of the checkout process, and by specifying a delivery address outside of the UK. We will list the countries that we deliver to at the checkout. Countries not listed at checkout are not available for delivery at the moment.

International Delivery Charges

We will notify you of the international delivery charge(s) applicable to your Order at checkout and the amount will be added to the total amount of your Order. You will be given the option for us to include the local import duties and taxes or you prefer to pay these yourself after the items have arrived at your destination.

International Delivery Lead Times

Delivery lead times of your Order to an international address will vary according to its destination. In the case that no delays are caused by your local customs, we expect your items be delivered within 12 working days.

We will make every effort to deliver your Order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher than anticipated demand. shall not be liable for any delay or failure by us to deliver your Order within the estimated timescales as a result of such delays.


International Shipment & Duties

  1. Any order being shipped to a destination outside of the UK may be subject to import duties and taxes that are levied and collected as a part of the International Handling Fee during Checkout. The order total presented at Checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as C.O.D. charges.
  2. When placing an order for delivery outside the UK, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier’s collection fee are in addition to your shipping charge and must be borne by you unless we state on our website otherwise.
  3. By ordering goods from this website, I hereby authorize a licensed customs broker chosen by the operator of the website to act as my agent and to transact business with the applicable border services agency to clear my merchandise, and account for applicable duties and taxes.